Terms of Use

Rileva is operated by SOUNDTECH INVEST PROSTA SPÓŁKA AKCYJNA, ul. Sławęcińska 10, 05-850 Macierzysz, Poland (KRS 0000971111, NIP 1182241482, REGON 521991622) ("Rileva", "we", "us"). By creating an account or using Rileva, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old to use Rileva. If you use Rileva on behalf of a company or other organisation, you confirm that you are authorised to accept these terms on its behalf, and references to "you" then include that organisation.

You can start using Rileva in a temporary workspace and then claim it with your email address or a Google sign-in. Keep your email account and sign-in links secure: anyone with access to them can access your workspace. Tell us at support@rileva.ai if you believe your account has been used without your permission. You are responsible for activity carried out through your account.

Rileva is a multi-model AI workspace. Depending on your plan and current availability, it includes:

• Auto, which selects a model for your request.
• Manual model selection, where you pick the model yourself.
• Council, which asks several models the same question and produces a synthesised answer.
• Web search, which retrieves current information and cites sources.
• File uploads, used as context for your questions.
• Image generation.
• Projects, saved memories and custom instructions that carry context across your work.
• Connected services, which are announced as coming soon and are only available once we enable them and you authorise a connection.

Features, models and providers may change, be added or be withdrawn as the product and the underlying model landscape evolve.

AI outputs can be incomplete, inaccurate, outdated, biased or unsafe, and different models can reach different conclusions about the same question. Model routing and Council are judgements made by software, not guarantees of quality or correctness, and citations provided with an answer should be checked.

You must independently verify anything important before relying on it. Rileva does not provide medical, legal, financial, tax or other professional advice, and outputs are not a substitute for a qualified professional. Do not use Rileva for emergencies or for any situation where a failure or an inaccurate answer could lead to injury, loss of life, or serious harm to property, rights or the environment.

You keep ownership of everything you submit — prompts, files, project material — and, as between you and us, of the outputs generated for you. You grant us only the permission we need to operate the service: to host, store, transmit, display and process your content in order to deliver your requests, to send the relevant content to the AI providers selected for a request, to keep the service secure, to comply with law, and to fix and improve how the service works.

We do not use your content to train AI models, and we do not treat your content as training data.

You confirm that you have the rights and permissions needed for everything you submit, including any personal data about other people. You must not:

• Submit confidential, sensitive or personal information you are not authorised to share.
• Use Rileva for illegal activity, or to create or distribute unlawful, harmful, deceptive, harassing, hateful or sexually exploitative material.
• Attempt to infringe intellectual property or misappropriate trade secrets.
• Interfere with or probe the security of the service, or attempt to access another user's workspace or data.
• Scrape, bulk-extract, resell, sublicense or redistribute the service or its outputs as a competing service.
• Circumvent usage limits, credit accounting, rate limits or access controls, including by automated means or multiple accounts.
• Misrepresent AI-generated output as human-authored where doing so would be unlawful or deceptive.

The Rileva software, interface, design, brand, name and logos belong to us or our licensors. These terms give you a limited, personal, non-exclusive, non-transferable right to use Rileva as offered, and nothing more.

Rileva relies on third-party AI, search, hosting, authentication and payment providers, as described in the Privacy Policy. Their availability, behaviour, models and terms are outside our control, and a provider outage or change may affect what Rileva can do. If you authorise a connected service in future, your use of that service remains subject to that provider's own terms.

• Paid plans are subscriptions billed monthly. The plan name, price, billing interval and the monthly credits and limits included are shown before you confirm checkout.
• Payments are processed by Stripe. We do not receive or store your full card details.
• Subscriptions renew automatically at the then-current price for your plan until you cancel.
• You can cancel at any time. Cancellation takes effect at the end of the paid billing period; you keep access until then.
• Monthly credits reset at the start of each billing period. Unused credits do not roll over and have no cash value.
• Free or promotional credits, including trial credits, have no cash value and may be changed or withdrawn for the future. We will not retroactively remove entitlements you have already paid for.
• We may change prices or plan contents for the future. Changes apply from your next billing period after we notify you, and you may cancel before they take effect.

If you are a consumer in the EU or EEA, you have a statutory right of withdrawal for distance contracts, normally within 14 days. Digital services performed immediately can be affected by that right in specific ways set out in law; nothing in these terms removes, limits or waives any mandatory statutory right you have, and we do not ask you to waive your withdrawal right.

To withdraw, request a refund, or ask a question about a charge, contact support@rileva.ai. We handle requests in line with applicable consumer law.

We improve Rileva continuously and may add, change or remove features. Some features may be offered as previews or beta and can be less stable or withdrawn. We do not promise uninterrupted availability: maintenance, provider outages and incidents can interrupt the service.

You may stop using Rileva at any time, cancel your subscription, and delete your account and content. We may suspend or terminate access if you breach these terms, if required by law, or where necessary to protect the service, other users or a provider — proportionately, and with notice where reasonably possible. On termination, we handle your data as described in the Privacy Policy.

To the extent permitted by law, Rileva is provided "as is" and we do not warrant that outputs will be accurate, complete or fit for a particular purpose.

Our liability is limited to the extent permitted by applicable law. We are not liable for indirect or consequential loss, lost profits, or loss arising from your reliance on an AI output without verifying it. Where liability may lawfully be capped, our total liability for claims arising in any 12-month period is limited to the amount you paid us for Rileva in that period.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law — including liability for death or personal injury caused by negligence, for intentional fault, or under mandatory consumer protection rules. If you are a consumer, your statutory rights remain fully intact.

These terms are governed by Polish law. If you use Rileva as a business, the competent courts of Poland have exclusive jurisdiction over disputes.

If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts available to you under applicable law. Consumers in the EU may also use the mediation and out-of-court dispute resolution options available locally.

We may update these terms. We will update the date at the top and, for material changes, notify you in the product or by email before they take effect. Continuing to use Rileva after that means you accept the updated terms.

Contact: support@rileva.ai. Privacy matters: privacy@rileva.ai.